Delay Repay 15 goes live for Northern customers

Delay Repay 15 goes live for Northern customers

“Northern customers are now eligible for extended compensation on journeys delayed by 15 minutes or more, Rail Minister Andrew Jones has announced today (Monday 17 December 2018).

The Delay Repay 15 scheme – known as DR15 – improves the compensation available to passengers, ensuring they can claim quickly and easily regardless of the cause of delays or cancellation.”

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