Welcome To
Delay Replay UK

What We Do...

“Train delays ‘replayed’ to your inbox”

delay replay UK was designed with the sole purpose of helping rail commuters successfully claim compensation for train delays and cancellations.
We monitor your trains for delays or cancellations and send you a nightly email containing the information needed to submit a compensation claim. The information passes through several levels of validation to ensure the highest possible success rate before being sent.
We sent our first email back in August 2010 and despite our growing way beyond our expectations we have managed to keep this service completely FREE to you.



It’s quick, it’s easy, it’s free and you can unsubscribe at any time.
Yes, we said FREE!


We currently cover all routes served by
Chiltern Railway, CrossCountry,
Gatwick Express, Great Northern, Greater Anglia, London North Eastern Railway, London Northwestern Railway, Southern, Thameslink, Virgin Trains, West Midlands Railway.
More coming soon.


We calculate the delays and highlight any VALID claims saving you time and effort.


You submit your compensation claim to the train operator and payment is sent directly to you.
We provide links to the online forms.

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Who Are We?

Providing commuters with FREE train delay information

Back in August 2010, a small group of commuters set about recording and sharing train delay information with the intention of making compensation claims more accurate and successful. Fast forward to today and this has evolved into the fully automated product known as delay replay UK.

delay replay UK combines data from multiple providers and applies custom logic to ensure the best possible accuracy. The core 'train movement' data originates directly from the National Rail and Network Rail open source feeds.

  • Captured information fully validated to ensure the highest possible success rate.

  • All monitored submissions have yielded the estimated compensation amount.

  • Designed for minimal capture loss as a result of upstream system outages.

  • 11 of the 21 planned train operators are covered, with more coming soon.

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