Three quarters of rail passengers ‘unaware of refund rights’

Three quarters of rail passengers ‘unaware of refund rights’“More than three-quarters of train passengers are unaware of their compensation and refund rights when trains are delayed or cancelled, according to a report by rail regulators.

A survey and study groups revealed more than 75% of rail passengers know “not very much” or “nothing at all” about what they are entitled to when services are disrupted.”

Read more in The Guardian

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